As it has always been, the safety and security of our guests and employees remains our highest priority. We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around the novel coronavirus (COVID-19) continues to evolve.
We will continue to update this page with the latest information regarding Season dates and Status of Services supporting our communities, workforce, and travel safety.
Schedule of Grand Canyon North Rim Services
- June 15 - 2020 Season Opening for Guest Reservations (select room types only)
- June 15 - Dining Room open for Take-Out Only starting
- June 5 -General Store open 9AM -5PM
- Closed 2020 Season - Saloon and Gift store
- Closed 2020 Season - Public showers
- Closed 2020 Season –All Motel Room Types
Note: If you cancel a rate which required an advanced payment or deposit, we will do everything we can to process your refund as quickly as possible. Due to the influx of cancellations, it may take up to 30 days to complete your request. Customer Safety We thank you for being mindful of the following measures in compliance with the CDC Guidelines while enjoying your stay with us. (Traveling in the US: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html Everyone ShouldWash your hands often
- Existing Reservations. All individual reservations— (“Advanced Purchase”)—that are scheduled for arrival before June 15 , 2020 can be changed or cancelled at no charge.
- New Reservations. Any individual reservations you make for June 15ththrough October 15th, 2020, the regular cancellation fee applies.
Avoid close contact
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Sanitizing Stations will be provided around the Property
Cover coughs and sneezes
- Avoid close contact with people who are sick, even inside your home. If possible, maintain 6 feet between the person who is sick and other household members.
- Put distance between yourself and other people outside of your home.
- Remember that some people without symptoms may be able to spread virus.
- Stay at least 6 feet (about 2 arms’ length) from other people.
- Do not gather in groups.
- Stay out of crowded places and avoid mass gatherings.
- Keeping distance from others is especially important for people who are at higher risk of getting very sick.
- Cover your mouth and nose with a cloth face cover when around others
- You could spread COVID-19 to others even if you do not feel sick.
- Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
- Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
- The cloth face cover is meant to protect other people in case you are infected.
- Do NOT use a facemask meant for a healthcare worker.
- Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
Clean and Disinfect
- If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
- Throw used tissues in the trash.
- Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
Monitor Your Health
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
- If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
- Then, use a household disinfectant. Most common EPA-registered household disinfectantsexternal icon will work.
- Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.Especially important if you are running essential errands, going into the office or workplace, and in settings where it may be difficult to keep a physical distance of 6 feet.
- Take your temperature if symptoms develop.
- Don’t take your temperature within 30 minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
- Follow CDC guidance if symptoms develop.
- All employees will be required to wear masks while on the clock or in company vehicles. After every shuttle run, drivers will disinfect the areas that employees came in contact with.
- We have installed plexiglass to all areas that have a Point of Sale system (such as the Dining Room, restaurants to mitigate germ spread.
- Guest check in rooms will be available but there is no stayover service. We will provide towels to customers if they call in and request
- Employee common areas will be closed to deter social gathering.